Step 1
Product Information
TV Stand Support

To get started, please provide your model & serial number so we can confirm your TV is affected by this recall.

Once your TV has been verified, additional information will be requested to complete the submission process.

For easy access to your TV's information, press the mute button on the original LG-supplied remote
3-5 times rapidly until you see the model name & serial number of your TV.

Note: Common mistypes for TV serial number
- “O” and zero “0” are commonly swapped
- “S” and five “5” are commonly swapped
- One “1” “I” “L” or “J” are often switched